OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
212 ratings and 104 comments received in the last 90 days.
15 April 2025
Matt Stark was really helpful.
05 April 2025
Efficient and on time
04 April 2025
Again from start to finish the process was well organised.
03 April 2025
As above
02 April 2025
Great service
01 April 2025
Couldn't fault it, the experience was second to none and Chris, Ben and Rob were there every step of the way to support and answer questions
31 March 2025
Very good service
16 March 2025
Always informed of any updates and an easy process from start to finish
06 March 2025
We were looked after very well and all our questions were answered and the team dealing with us were. Ery professional.
21 April 2025
They did what was necessary
19 April 2025
Staff are very welcoming and helpful
16 April 2025
No surprises
16 April 2025
Quick and efficient.
16 April 2025
Good. Whilst the fault in the car didn't happen. I will be contacted next week to see if the fault has reoccurred. Also if it does happen again I can bring the car straight in rather than have to book again.
15 April 2025
Very satisfied with the work that was done
15 April 2025
Small niggles: Car had been washed, had been driven through a large puddle as there were muddy splashes on all 4 panels. No rain for many days before visit. Also battery in keyfob was replaced unnecessarily as I had replaced it a week earlier.
14 April 2025
The service was well conducted
14 April 2025
All staff were very kind, polite and attentive.
14 April 2025
Service is fast and the waiting area is comfortable.
15 April 2025
Everything was really easy and well explained.