Meet the team

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Chris Wells

Head of Business

Joe Collier

Sales Executive & Motability Specialist

Luke Carhart

Digital Sales Executive

Jason Greenidge

Sales Executive

Nick Roddis

Local Business Development Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Will always be a 5 from me as Rob has been a pleasure to deal with from start to finish on both occasions when buying a BMW from Salisbury.

Service

The car passed its MOT

Service

The car had multiple things wrong with it but these were explained fully and a video was provided by the mechanic to show me what was wrong.

Service

One again customer service was great and really like the service video to walk through the tyre depths and any issues found nice touch

Service

Fixed the problem. Polite staff. Efficient service

Service

Very efficient.

Service

On arrival at Reception, I asked if a spare desk was available for me to be able to continue to work on my laptop. This was readily offered, as well as a courtesy vehicle wash & vacuum.

Service

Brilliant service

Service

On time and completed as requested

Service

Everything went to plan

Service

Nothing was too much trouble for head technician Nigel. Even to coming on a road test with me to see the fault before the car came in for software update. Tom O'Grady on service kept me fully informed and was as excellent to me as always

Service

Very friendly and professional service, efficient booking and work

Service

Perfect service

Service

All work was carried out efficiently with recommendations explained clearly with cost implications. The time-frame met my requirements and additional work remedying a minor problem with the windscreen washer pump filter being partly blocked.

Service

Satisfied with the service and additional items required next day.

Service

For continued good service

Service

service and maintenance carried out as necessary and fully explained including a video which gives further reassurance

Service

From booking online, dropping off vehicle and collecting was very smooth

Service

Prompt service Friendly staff Covid secure

Service

No hassle and completed within time. Also cleaned and hoovered my vehicle.

Service

I was satisfied

Service

5*

Service

Quick and easy service. Also worker cleaned my car very nice and tidy for free of charge.

Service

Very friendly staff

Service

Perfect did as you would expect from bmw

Service

great customer service

Service

Tom in the service department was very helpful and I feel he went above and beyond to assist me.

Service

Very helpful efficient and friendly.

Service

All staff helpful and pleasant

Service

Went out of their way to sort the problem.

Service

Service provided in line with stated timescale

Service

Work to the car was fine

Service

We were kept informed at all times as to the work required and related costs. Work was carried out efficiently and expeditiously. All representatives had a pleasant manner and made me feel like a valued customer. All in all a first class service.

Service

Professional from start to finish

Service

Happy with all of the service given and cannot fault this

Service

No problems

Service

Quite a pleasant experience, thanks

Service

There has been a number of issues but I am pleased to say Marshall's have remedied to my satisfaction

Service

Excellent service

Service

Car running fine

Service

Really helpful and informative. As mentioned before, the video health check from the technician was a nice touch that I wasn't expecting.

Service

A seamless experience with the service undertaken as discussed and within the timescales agreed.

Service

Complete confidence

Service

Friendly and knowledgeable staff who keep you informed on the progress of your query / servicing.

Service

Service manager needs recognition for his professionalism and manner.

Service

The fault was quickly diagnosed and fixed ... with the Service Advisor keeping me informed throughout.

Service

Welcoming, good communication and efficient.

Service

Service advisor gave me all the info I needed, he was very professional, I'd take my car back to them any day!

Service

The staff are very lovely and polite always welcoming with a smile, the service is just outstanding

Service

Friendly, helpful and informative staff. High quality work guaranteed.

Service

My recent service visit included seeking car body repair information . This was also dealt with very efficiently from Cadnam repair centre...

Service

Informative, efficient and on-time.

Service

Car was serviced and cleaned . Without any problems.

Service

BMW centre was always supportive.

Sales

I wanted my wife to experience her very first brand new car as it should be thus picking it up from the showroom. So Paul kindly picked us up at the train station then unveiled the car. Bev was overwhelmed. Tears of joy appeared, brilliant. Tha

Sales

Joe Collier dealt with the order - as he has done on previous purchases - in a very professional and caring way. He kept me regularly updated on progress of the build and likely delivery date. The whole experience was seamless.

Sales

I received weekly updates informing me regarding my new car

Sales

Yes very satisfied the service was very efficient and professional

Sales

Professional and very courteous

Sales

All very smooth, the whole process of ordering online and being kept up to date with progress was excellant, as was our wonderful 2 hours of car pick up.

Sales

Professional service from start to end

Sales

Everyone was helpful and everything went according to plan and the whole experience was trouble free

Sales

Every question I had was answered and was all sorted for me when I arrived!

Sales

Great service from Rob from start to finish

Sales

Good communication from Sales person from the day I enquired all the way through to delivery of the vehicle. Detailed handover as much as we could with Covid restrictions.

Sales

Knowledgeable, friendly and efficient salesman.

Sales

The whole experience was extremely straight-forward, stress-free and enjoyable. It has been VERY different from some of my previous experiences in purchasing cars.