Meet the team

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Chris Wells

Head of Business

Dominic Sayers

Business Manager

Joe Collier

Sales Executive & Motability Specialist

Luke Carhart

Sales Executive

Andre Selwood

Sales Executive

Carl Briggs

Sales Executive

Jason Greenidge

Sales Executive

Nick Roddis

Local Business Development Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Well looked after

Service

Because I am very satisfied!

Service

It took a long time (2 hours) to give me a replacement cable but everyone was polite and helpful

Service

Efficient service and helpful

Service

Efficiency

Service

Even during the lockdown period, 1st class levels of service were maintained.

Service

Could not fault any aspect of the service I received.

Service

Very satisfied with the service

Service

A very stressfree experience.

Service

Staff kept us up to date on what they were doing

Service

As above and good experience.

Service

Great experience

Service

Same as above Brilliant service and people

Service

Effiicient, friendly and courteous service throughout.

Service

Very good service completed on time as promised.

Service

What was ordered and agreed was delivered on time and to cost within a COVID secure environment, Whats not to like?

Service

All items explained and facilities appropriate for the current situation

Service

Punctual and courteous

Service

fine..took a little longer than expected

Service

Everything completed well with health check video.

Service

Completely satisfied with the work carried out and staff performance.

Service

Marshall are always helpful and managed to fit us in at short notice just prior to Christmas.

Service

Kept updated with progress throughout my visit

Service

Equipment fitted to a high standard

Service

As always treated as an individual not a number. And I didn't recognise my sparking 'new' car when the service was completed....

Service

Work done as requested

Service

Car had a major service very quickly, was nicely cleaned and all in all handled very efficiently.

Service

price as quoted, on time with a while - you - wait brake fluid service.

Service

Routine service work carried out as expected

Service

great service from the team - very friendly and slightly cheaper than originally quoted. managed the whole process very well in these difficult times

Service

I waited whilst the service was done. It was quite a long wait but was inexpensive and I was happy to have had the checks done and the MOT certificate.

Service

Polite, good attitude, good workmancship

Service

had a problem with a non warranty item however because we are good customers the problem was rectified FOC anyway.

Service

Kept advised fully of what was being done. Problem I had with one of the indicators was explained and sorted

Service

Our issue was dealt with very efficiently by Tom on service.

Service

Always a good experience

Service

Bought two cars through rob broady who is excellent and service centre have been brilliant

Service

Great service to fix my car when it developed a fault. Exceptional customer service.

Service

Instead of having to book my car in it was done while I waited

Service

On time, great communication and even got a video walkthrough of my car

Service

Excellent service and comms. Also friendly without the usual corporate insincerity.

Service

Yes things are different from previous purchases, but in the circumstances and following Government guidelines, everything went smoothly.

Sales

Although things were delayed due to COVID, I am thoroughly pleased with my car and cannot fault it.

Sales

positive experience inspite of covid 19 lockdown

Sales

As above from borrowing a demo car to agreeing the new car purchase.

Sales

The salesman was excellent. Having the bought the car over the phone he was clear, informative and efficient. He listened to what I was looking for and got me the best possible deal on the car that I wanted.

Sales

In the midst of the world pandemic I've been kept informed of delivery by dealer. When it arrived a safe handover, questions answered and a single issue quickly addressed.

Sales

Luke Carhart at Marshall BMW Salisbury made the purchase completely stress free - helping to choose the right model, organising the test drive, keeping me updated whilst waiting on delivery and finally handing over the car.

Sales

Very easy process Sales team really helpful and knowledgeable. Wouldn't go anywhere else

Sales

Robert Brodie was excellent, from keeping me updated on the delivery status of my vehicle to explaining all the features on the car. Nothing was too much trouble for him

Sales

Excellent throughout.

Sales

even with the restraints of COVID, the dealership ensured a great experience

Sales

Good updates throughout the process, good handover (COVID compliant).

Sales

Mr Joe Collier (Marshalls in Salisbury) was very polite and professional at all times. He communication was excellent and made me feel a valued customer. Mr Collier managed all my requests without reminder and his attention to detail was impressive.

Sales

Kept me informed including video footage of the car when delivered to the dealership. Collecting the car was pleasurable experience coupled with the friendly sales staff.