Meet the team

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Chris Wells

Head of Business

Dylan Deen

Sales Manager

Dominic Sayers

Business Manager

Joe Collier

Sales Executive & Motability Specialist

Luke Carhart

Sales Executive

Andre Selwood

Sales Executive

Carl Briggs

Sales Executive

Jason Greenidge

Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

see above.

Service

Efficient, friendly, helpful

Service

took my car in to marshall to check a service reminder, it turned out the car needed a service, the service was carried out the same day. within a few hours excellent service!

Service

Marshall's fitted me in at very short notice and carried out the work as promised in an afternoon.

Service

Completed on time as requested

Service

Tom O'Grady is always very helpful despite my car being nearly 6 years old. He tells me the approach the Technicians will take to diagnose a problem and the potential costs.

Service

Everything good

Service

Seen promptly and had good service.

Service

On booking the service detail explanation was given re work to be undertaken.

Service

The service is exemplary; the environment is clean and welcoming; the prices are keen, and the staff is comprised of extremely courteous people.

Service

Excellent service, speedy and efficient. and very friendly and helpful

Service

MOT done on time and booking system worked perfectly. Unfortunately car failed on rear tyres but replacements were sourced and fitted on the day by BMW Marshall. Tyre fitting and balance was perfect, no scratches on wheel and balance seems great

Service

excellent service

Service

While you wait service is great, even let me use a spare desk to work

Service

Very satisfied. The Service Centre Team went out of their way to answer all questions and to accommodate all requests in both a pleasant and efficient manner.

Service

good service

Service

Received usual high standards plus a free car wash!!

Service

It is always a pleasant experience. The car is washed and hoovered before being returned to us and sometimes they arrange a driver to take us into Salisbury so that we can go in for a coffee or lunch while the car is being repaired.

Service

Really helpful staff

Service

Brilliant as always

Service

I have been completely satisfied with the service that I have received from Tom on all occasions, he is always happy to help and he always endeavours to make sure that we have the best service possible.

Service

Good welcome and punctual completion.

Service

Having recently bought my BMW I had a problem with the air con. I returned it to Marshals to be fixed but due to a fault in their diognostic eqipment it could not be rectified. I was advised I would be contacted by telephone when to bring my car in a

Service

The service work was carried out on time and competed within the time estimated. The vehicle was returned in very clean condition. The same day I even received a video of the health check carried out. It was reassuring to see this.

Service

Easy to deal with.

Service

All problems corrected.

Service

Prior to leaving car at the centre, I made staff aware of issues with the car - these were dealt with as part of the service dealing with post-service meeting was helpful and positive.

Service

Because I was very satisfied!

Service

Did all jobs I asked + safety check

Service

They did everything that we had agreed when the service was booked

Service

Service and support during these challenging times was excellent, staff cheerful and helpful and done in a timely manner as a while u wait service

Service

Dealt with punctually and efficiently

Service

Excellent...the current system for social distancing really improved how I was dealt with. Having a pre booked time and speaking to service adviser at once without having to spend time in a 'holding' lounge was brilliant!

Service

Really friendly and helpful, kept us informed

Sales

We were kept well informed throughout.

Sales

Just great being an owner of one of these great cars the whole experience was mind blowing loved it..

Sales

Joe was very helpful with both the buying and delivery of my car, so a big thank you Joe

Sales

Really pleased with purchase

Sales

Felt my business was greatly appreciated not just another sale and had felt I had a good deal

Sales

It was straightforward to reach ban agreement and the new car arrived at the dealer on time and was well presented for the handover

Sales

Joe Collier was very engaging and kept me informed throughout the journey of picking and taking delivery of my new car

Sales

I got the car i had been after, and was very happy with the whole buying experience.

Sales

First class sales representative - very knowledgeable and accommodating.

Sales

I could not find a fault even if i tried.....Amazing Service

Sales

Made to feel special from initial contact through to pick up. Honesty and professionalism made such a difference to normal car buying experience.

Sales

Hassle free and Rob was great to deal with

Sales

Another great stress free experience buying from Rob Brodie at Marshall's in Salisbury

Sales

They solved an issue promptly

Sales

Friendly and knowledgeable team.

Sales

Explained everything clearly, did his best to get us a great deal. Explained different parts about the new car on collection.

Sales

The support and service I received from the salesman Robert Brodie was excellent from start to finish nothing was to much trouble to make the experience hassle free

Sales

Car was ready on date arranged.