Meet the team

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Chris Wells

Head of Business

Dominic Sayers

Business Manager

Joe Collier

Sales Executive & Motability Specialist

Luke Carhart

Sales Executive

Andre Selwood

Sales Executive

Carl Briggs

Sales Executive

Jason Greenidge

Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Completely satisfied with the work carried out and staff performance.

Service

Marshall are always helpful and managed to fit us in at short notice just prior to Christmas.

Service

Kept updated with progress throughout my visit

Service

As always treated as an individual not a number. And I didn't recognise my sparking 'new' car when the service was completed....

Service

Equipment fitted to a high standard

Service

Work done as requested

Service

Car had a major service very quickly, was nicely cleaned and all in all handled very efficiently.

Service

great service from the team - very friendly and slightly cheaper than originally quoted. managed the whole process very well in these difficult times

Service

price as quoted, on time with a while - you - wait brake fluid service.

Service

Routine service work carried out as expected

Service

had a problem with a non warranty item however because we are good customers the problem was rectified FOC anyway.

Service

I waited whilst the service was done. It was quite a long wait but was inexpensive and I was happy to have had the checks done and the MOT certificate.

Service

Polite, good attitude, good workmancship

Service

Kept advised fully of what was being done. Problem I had with one of the indicators was explained and sorted

Service

Our issue was dealt with very efficiently by Tom on service.

Service

Always a good experience

Service

Great service to fix my car when it developed a fault. Exceptional customer service.

Service

Bought two cars through rob broady who is excellent and service centre have been brilliant

Service

Instead of having to book my car in it was done while I waited

Service

On time, great communication and even got a video walkthrough of my car

Service

Excellent service and comms. Also friendly without the usual corporate insincerity.

Service

Courteous and efficient

Service

MOT carried out as required and in promised time.

Service

They were very helpful with our attempt to book our car in for a service quickly. Service at the centre went well.

Service

Excellent service all round from ease of booking the appointment, making sure that parts were already ordered. Great communication. Efficient. Everything went like clockwork and I was very impressed.

Service

Because the service was exceptional to bmw highest standards the receptionist was classy and made you feel like your bmw is in safe hands

Service

Fast and efficient

Service

No issues

Service

It was easy to book an appointment and on arrival the staff were friendly and efficient. The car was ready as advised and it has also been cleaned.

Service

All went as planned, communications good

Service

As above from borrowing a demo car to agreeing the new car purchase.

Sales

The salesman was excellent. Having the bought the car over the phone he was clear, informative and efficient. He listened to what I was looking for and got me the best possible deal on the car that I wanted.

Sales

In the midst of the world pandemic I've been kept informed of delivery by dealer. When it arrived a safe handover, questions answered and a single issue quickly addressed.

Sales

Luke Carhart at Marshall BMW Salisbury made the purchase completely stress free - helping to choose the right model, organising the test drive, keeping me updated whilst waiting on delivery and finally handing over the car.

Sales

Robert Brodie was excellent, from keeping me updated on the delivery status of my vehicle to explaining all the features on the car. Nothing was too much trouble for him

Sales

Excellent throughout.

Sales

even with the restraints of COVID, the dealership ensured a great experience

Sales

Kept me informed including video footage of the car when delivered to the dealership. Collecting the car was pleasurable experience coupled with the friendly sales staff.

Sales

Mr Joe Collier (Marshalls in Salisbury) was very polite and professional at all times. He communication was excellent and made me feel a valued customer. Mr Collier managed all my requests without reminder and his attention to detail was impressive.

Sales

Good updates throughout the process, good handover (COVID compliant).

Sales

Very professional but listened to my requirements

Sales

Very satisfied especially bearing in mind current Covid restrictions